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Terms and conditions

Website use and Information

The NutriSol Health website (nutrisolhealth.com) also referred to as “the website” is available for anyone to place an order. We deliver all products directly to our customers. Anyone can register to place an order or you can place an order as a guest. The information on the website is all correct at the time of publishing. Information may occasionally change from time to time and without prior notice. All content is copyright to NutriSol Health and may not be republished or reused without prior written consent. You should always conduct your own research on health conditions and supplements. If you have a health condition you should always consult your health care practitioner before taking any supplements.

Blog

The NutriSol Health Blog (nutrisolhealth.com/blog) also referred to as “the blog” is available for anyone to read without registering. The blog content on the website is all the opinion of the author. Views and opinions expressed in the log may not necessarily be those of NutriSol Health. All content is copyright to the original author and may not be republished or reused without prior written consent. You should always conduct your own research on health conditions and supplements. If you have a health condition you should always consult your health care practitioner before taking any supplements. The blog is updated regularly with new content and stories being added on a regular basis. Blog content may occasionally change from time to time and without prior notice.

Privacy & Security

We take customer privacy and security seriously. We respect customer privacy and ensure all data is secure at all times. We only collect customer information for the purposes of processing orders. All data is sent over a secure connection using an SSL. Look for the https and padlock in the address bar. Your data is completely secure on our website. Delivery information you provide including names and address are used to produced the Royal Mail label for delivery and will not be used for any other purpose. We do not require a telephone number for your customer as we would never call them and a telephone number is not required by our couriers.

We never share customer information with any other company. We never send any unsolicited mail or emails to you or your customer. This includes despatch notes, invoices or marketing sent with the order.

For more information about your privacy and security see our privacy policy.

Customer Accounts

It is not essential to create an account when placing an order. Customers can check out as a guest. The only information which will be collected is the customer name and address for the delivery of the order. By creating a customer account you can keep all of your orders together and check out quicker when placing orders. Customers can add and remove delivery address from their address book as required.

Ordering

Orders can be placed online or over the phone. All orders placed and paid for before our cut off time are despatched the same day.

Payment, Pricing & Promotions

Payments can be made by bank transfer, credit or debit card online at checkout or by PayPal, simply select your preferred option at checkout. All payments are processed on a secure server. Your confidential information is not shared with our website or any of our staff.  Your personal data is secure and only used directly on the payment server. Payments are recorded as being successful and only a transaction number is shared with us. We cannot see your card number or any payment details.

All prices are correct at the time of publishing. Prices are not set for any particular length of time and are all subject to change from time to time without prior notice. Notice will be given wherever possible to avoid any potential losses for our dropship resellers. We only adjust prices when our suppliers have incresed their prices. Unfortunately supplier prices do change quite a lot and without notice. We always try to ensure we have the best prices.

From time to time we may have special offers and promotions for our retail customers and our dropship customers. Not all offers will be available for both retail and dropship customers.

Viewing Orders

If an order is placed using your account, either by logging in or creating an account at checkout, or by placing an order over the phone, you will be able to view your orders from your account area. Log in to your account above to see any orders previously made. You will be able to check the status of orders placed and track orders once despatched and place repeat orders.

Despatch & Delivery

We despatch all orders received before 2pm the same day when all items are in stock. Orders received after 2pm or at weekend will be despatched the next working day. All UK orders qualify for FREE Standard Delivery. Standard delivery is 2 to 3 days after despatch. Next day delivery options are available in the UK. Overseas delivery options will be displayed at checkout as they are calculated by weight and destination.

If an item is out of stock when ordering this will be displayed on the product listing and at checkout. Orders will be despatched when the items return to stock. If you order contains multiple items and some are in stock we will despatch available items and despatch out of stock items when they are back in stock.

Returns & Refunds

For more information about Returns & Refunds please visit our Returns Policy information page.

Supplement Dropshipping

We offer a supplement dropshipping service for resellers to sell on your own website or ebay. For more information about Supplement Dropshipping please visit our supplement dropshipping information page.

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