It is not essential to create an account when placing an order. Customers can check out as a guest. The only information which will be collected is the customer name and address for the delivery of the order. By creating a customer account you can keep all of your orders together and check out quicker when placing orders. Customers can add and remove delivery address from their address book as required.
Orders can be placed online or over the phone. Dropshipping orders can be placed online<!-- over the phone or by file upload-->.
Payment, Pricing & Promotions
Payments are processed by Stripe or PayPal. All payments are processed on a secure server. Your confidential information is not shared with our website or any of our staff. Payments can be made by credit or debit card online at checkout using either PayPal or Stripe, simply select your preferred option at checkout. Payments can be made over the phone by credit card via Stripe. Your personal data is secure and only used directly on the Stripe server.
If an order is placed using your account, either by logging in or creating an account at checkout, or by placing an order over the phone, you will be able to view your orders from your account area. Log in to your account above to see any orders previously made. You will be able to check the status of orders placed and track orders once despatched and place repeat orders.
Despatch & Delivery
We despatch all orders received before 2pm the same day. Orders received after 2pm or at weekend will be despatched the next working day. All UK orders qualify for FREE Standard Delivery. Standard delivery is 2 to 3 days. Overseas delivery options will be displayed at checkout as they are calculated by weight and destination.
Returns & Refunds
For more information about Returns & Refunds please visit our Returns Policy information page.
Supplement & Dropshipping
We offer a supplement dropshipping service for resellers to sell on your own website or ebay. For more information about Supplement Dropshipping please visit our supplement dropshipping information page.
All products are sold as Food Supplements. None of our products are sold as a medicine. Before taking food supplements, especially if you are currently taking medication, it is advised to speak to your healthcare practitioner as some supplements may interfere with the way some medications work or may not be suitable for your condition. These products are not intended to be used to diagnose, treat, cure or prevent any disease or health condition. Food supplements must not be used as a substitute for a varied and balance diet and a healthy lifestyle. Always follow the directions on the label or take according to advice given by your healthcare practitioner. Adverse reactions are rare, but if you experience any discontinue use immediately and speak to an healthcare practitioner. Store in a cool place out of direct sunlight. Keep all supplements out of the reach of children. Do not use after the use by date.