Returns and Refunds

If in the unlikely event you are not completely happy with you purchase and would like to return it you can do so in the following circumstances.

You can return any item for any reason within 30 days of purchase but please request any return for damaged or wrong item sent within 7 days of receipt.

Wrong item(s) received

If you have received a wrong item, or part or all of your order is wrong and you would like to return it for a refund or replacement, you can do so within 30 days of purchase but please notify us of the error within 7 days of receipt so we can set up the return for refund / replacement, you will then be able to return the item any time within 30 days of the purchase. Your refund or replacement will be processed upon receipt of the unopened items in their original condition.

To arrange the return simply log in to your account (from the top of any page of our website. Contact us from your account and select the order. Notify us of the issue and whether you would like a refund or replacement. We will reply within 24 hours and set everything up for you.

Damaged item(s) received

If you have received a damaged item, or part or all of your order is damaged and you would like to return it for a refund or replacement, you can do so within 30 days of purchase but please notify us of the error within 7 days of receipt so we can set up the return for refund / replacement, you will then be able to return the item any time within 30 days of the purchase. Your refund or replacement will be processed upon receipt of the items.

To arrange the return simply log in to your account (from the top of any page of our website. Contact us from your account and select the order. Notify us of the issue and whether you would like a refund or replacement. Please add photos of the damaged items and / or packaging. We will reply within 24 hours and set everything up for you.

Changed my mind / Item no longer required

If you have changed your mind and no longer require the item(s) ordered and you would like to return it for a refund, you can do so within 30 days of purchase please notify us and we will set up the return for refund / replacement, you will then be able to return the item any time within 30 days of the purchase. Your refund or replacement will be processed upon receipt of the unopened items in their original condition. We cannot accept a return for used items but will be happy to accept back sealed items for a refund or replacement.

To arrange the return simply log in to your account (from the top of any page of our website. Contact us from your account and select the order. Notify us of the issue and whether you would like a refund or replacement. We will reply within 24 hours and set everything up for you.

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