We are here to help
If you need any assistance we are always happy to help. Choose the relevent team for your enquiry below and contact us using the forms from the links below.
Please ensure you select the correct department to ensure your enquiry is handled as quickly as possible.
We usually respond within a couple of hours during office hours but within 2 business days at peak times.
Common queries answered
Frequently asked Questions
Orders to UK usually take 2 to 3 business days. A 1 to 2 day delivery service is also available.
All orders can be returned within 30 days for any reason. Contact us if you do need to return an item.
You can easily change your delivery address when you place an order. If you need to make a change to the address after the order has been placed please contact us as soon as possible.
Use the link for the appropriate form on the right. Use live chat or give us a call. You’ll find the number to call us to the right.
If you need to make a change to the address after the order has been placed please contact us as soon as possible.
We ship from the UK to many countries within Europe and Worldwide. If you want to make a purchase but do not see an available postage option for your country please contact us.
We despatch orders from multiple warehouses. If you order many different products your order may come in more than one package. We sometimes split orders of the same product down into multiple letter box friendly packages. If your order is coming in more than one package you will receive a tracking number for each.
Still need help?
Get in touch with us
|General Enquiries||Contact Us Here|
|Order Enquiries||Contact Us Here|
|Dropshipping Enquiries||Contact Us Here|
|Register for Dropshipping||Contact Us Here|
|Dropshipping Support||Contact Us Here|
|Return Request||Contact Us Here|
Prefer to chat?
If you would rather chat with one of our agents please use the chat below. Agents are usually available during office hours. Out of hours please send an email using the forms above.
Prefer to call?
If you would rather chat on the phone give us a call on the number below during office hours and one of our advisors will be happy to assist you.
|All Enquiries within the UK||03330 119 229|
|All Enquiries outside the UK (English only)||+44 1952482582|
We are available to assist by chat, email and phone during the hours below. All times are UK times.
|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 12:00|